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7 November 2002
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Al Mashriq group signs contract
The Al Mashriq Group has signed a contract with Quality Furniture for supply of ‘Poggenpohl Kitchens’ in a number of new properties they manage. The agreement would ensure that properties managed by the Al Mashriq Group will come with a Poggenpohl kitchen built-in and complete with kitchen appliances such as microwave, built-in oven, gas hob, refrigerator etc. Some kitchens would have a dishwasher and washing machine.

Poggenpohl are the world leaders in brand recognition for design and quality, having supplied kitchens all over the world, including the Palm and Jumeirah Golf Estates in Dubai as well as to celebrities like Demi Moore, Robert De Niro, the Clintons etc.
 



PDO Awards Contract
Petroleum Development Oman (PDO) has awarded an engineering, construction and procurement (EPC) contract for the Saih Nihayda gas compression project to South Korea’s GS Engineering and Construction. The award also includes the de-bottlenecking of the Saih Nihayda gas processing plant. “This is an important project which aims to ensure that the Saih Nihayda field produces gas at an optimum level for a maximum amount of time,” commented Deputy Managing Director Abdulla al Lamki. The Saih Nihayda field in Central Oman has been producing gas since it was commissioned in early 2005. Gas from the field is treated at the Saih Nihayda processing plant from where it enters the government gas grid. Based on current demand patterns, reservoir pressure is expected to start declining within the next six years. The installation of the new compression facilities will enable PDO to maintain pressure for several years. The de-bottlenecking of the processing plant will increase capacity from the current level of 20 million cubic metres a day (m3/day) to 25million m3/day.

Front-end engineering and design (FEED) for the Saih Nihayda compression and de-bottlenecking project was undertaken by PDO’s FEED Office. This is the first PDO project designed internally by the recently-created FEED Office.
 



Indulge yourself

Britannia, one of India’s largest food companies with revenue in excess of $700mn, and Oman-based Al Sallan Food Industries Limited (ASFIC) have re-launched their indulgence cookie brand, Baker’s Pride, in the $26.7mn worth Omani biscuit market. With the new launch, Britannia and ASFIC aim to boost the local economy and expand their share in the swiftly growing local biscuit market where the current per capita consumption of biscuits is estimated at 3.2kgs per annum.



Sohar Power & Desalination Plant marks 1,500 accident-free days

Suez-Tractebel Operation and Maintenance Oman (STOMO) has completed 1500 days of operating and maintaining the Sohar Power & Desalination Plant. However, the real significance of these 1500 days is that they have been entirely accident-free. In the Sultanate of Oman, STOMO (owned by GDF Suez and SOGEX Oman) also operates and maintains power plants at Manah and Al Rusayl, as well as the power & desalination plant of Barka II.

In order to commemorate this safety milestone, a ceremony was held recently. In attendance were William King, General Manager, STOMO; Shankar Krishnamoorthy, CEO, GDF Suez MENA (Middle East & North Africa); and Jan Vanoudendycke, COO.

Krishnamoorthy praised the STOMO staff for their remarkable safety record, as well as for their outstanding performance in ensuring uninterrupted operation. The exemplary performance, it was pointed out, is reflected in the high capacity of the plant, its heat rate, minimal outages, and high efficiency in day-to-day operations.

Vanoudendycke congratulated the STOMO team on their exceptional safety record. “This achievement is an important milestone for the plant,” he said. He added, “It is a result of each employee taking responsibility for their own health, and the health and safety of others as well.”
 



Hadid Majan to be sponsor for Oman Web Awards
Hadid Majan LLC (HML) has signed as category sponsor for Engineering/Manufacturing at the Oman Web Awards 2009. It will now compete with its parent company’s website www.majanoman.com in the corporate category.

HML is one of the leading producers of high yield strength reinforcement steel bars in the Sultanate. The company’s facilities are located at Rusayl Industrial Estate and its steel products are branded as ‘Majan Steel Bars’. The bars are produced in sizes of 8mm to 25mm conforming to international specifications.

“We ensure the supply of prime quality pure Omani Steel Bars to our customers across the Sultanate for constructing houses, schools, hospitals, sports complexes, commercial buildings, roads, bridges, dams etc,” a release from the
company stated.
 



Nawras Awarded Customer Service Provider of the Year
Nawras has been awarded ‘Customer Service Provider of the Year, Middle East and Africa’ by CommsMEA. The announcement was made during the fourth annual CommsMEA Awards 2009 ceremony held in Dubai to honour the achievement of those companies excelling in the Middle Eastern and African telecom sector. Nawras emerged as the winner of this important category with the trophy collected by a team of enthusiastic Nawras Customer Champions together with Said Safrar, Customer Service Director and Ross Cormack, CEO.

“We are all delighted and honoured to be named CommsMEA ‘Customer Service Provider of the Year’,” Safrar said after being presented with the trophy. “This is the result of our company-wide determination to always stay focused on our customers as we deliver pleasingly different service to more than 1.8 million people all over the Sultanate of Oman and it is a tribute to the concerted efforts of everyone at Nawras. Once again our customers can see their communications provider is coming out on top even when compared with the best operators in the region and beyond.”
 



OIB organises training course
To enable training and rehabilitation of its staff, Oman International Bank recently organised a training programme on the management of human resources and administration skills, in collaboration with the Arab Academy for Banking and Financial Sciences, Jordan. Dr Hayel Jacob Fakhouri, Arab Academy, Jordan, lectured at the programme, which was attended by 26 staff from the bank’s branches, including managers, heads of departments and officials from various regions of the Sultanate.



New remittance service launched
Mustafa Sultan Exchange has launched a new remittance service called ‘SBI Express Revamp’, enabling faster credit to customers’ accounts. SBI Express customers will now be able to get credit of their remittances within 3-4 hours. The confirmation of credit through SMS to both beneficiary as well as the remitter is the unique value addition of the service being offered by Mustafa Sultan Exchange Company. The SMS confirmation is provided free of cost. The facility was launched by P K Khosla, chief general manager, State Bank of India, during his recent visit to Muscat in the presence of Akber Mustafa Sultan, MD; and Minoo Saher, group CEO, Mustafa Sultan Enterprises. The service will be available at all the 12 branches of the company spread across the Sultanate of Oman. SBI Express-revamp enables processing of remittances with minimal manual intervention to ensure greater accuracy and speed.
 



Omran achieves ISO 14001 accreditation
Omran, the Omani Government’s tourism development and investment arm, has obtained ISO 14001 accreditation for its environmental management system, an efficient framework for continual improvement of environmental performance. The ISO 14001 certificate was received by HE Dr Rajiha Bint Abdul Ameer Bin Ali, the Minister of Tourism and the chairperson of Omran in the presence of Wael Bin Ahmed Al Lawati, Omran CEO and Ahmed Al Sabahi, Omran environmental manager. Omran is the first tourism company in the Sultanate and one of the few GCC tourism companies to be awarded this certificate, to be classified as one of the environmentally responsible developers in the region.
 



QUICKLOOKS

 

Omanoil signs exclusive aviation fuel agreement
Oman Oil Marketing Company (omanoil) has signed an exclusive one year jet fuel contract agreement with leading international carrier Thai Airways. The company will supply jet fuel to their entire fleet of aircrafts landing at the Muscat International Airport with state-of-the-art technical, logistical and engineering support. Highly acclaimed by the international aviation industry as the winner of the best South East Asian airline by TTG, one of the most reputable travel trade newspapers in Asia, Thai Airways has been a prominent international airline for years with outreach to the most popular and sought after destinations worldwide including Muscat.

Oman Air awarded Jane’s Best Aircraft Debt Deal of the year 2009
Jane’s Transport Finance 2009 has recognised Oman Air’s European Export Credit Agency Financing deal for their two A330-300 aircraft as the “Best Aircraft Debt deal of the Year 2009 - Middle East”. The financing for the above two aircrafts was arranged by Oman Air through Citibank during September and November 2009. Jim Smith, editor of Jane Transport Finance stated that this award is an acknowledgment of one of the innovative and impressive contracts that have been finalised in a transparent and objective manner during 2009.

IBS awarded contract by Petroleum Development Oman
IBS Software has been awarded a contract by Petroleum Development Oman (PDO) for an IT solution to optimise passenger management services within its logistics operations. IBS’ solution will replace the legacy systems currently in place at PDO, and streamline and centralise passenger movements booking system within the organisation, resulting in increased efficiencies. The implementation of the ePMS system will automate and manage the movement of people transportation by air and land. The solution will enable PDO to gain access to a new generation technology that will provide best in class transportation management services.

AES Oasis enters into agreement
AES Oasis, a joint venture of AES Corp and IDB Infrastructure Fund, announced that its subsidiary has entered into an agreement to sell AES Oasis’ interests in the Barka 456 MW combined cycle gas plant and 91,000 cubic meters per day desalination facility, as well as the associated technical service companies, to ACWA Power International, a Saudi Arabian power and desalination company. The sale agreement culminates a process which began in the second quarter of 2009. The transaction is subject to regulatory approvals and is expected to close during the first half of 2010.

Steve Walsh, AES vice president of the Middle East said, ”We’ve had a great experience developing and operating the Barka facilities in Oman, and are pleased with Barka’s performance over the last 16 years.” Rauf Diwan, chairman and CEO of EMP Bahrain, fund manager of IDB Infrastructure Fund said, “IDB Infrastructure Fund’s successful track record continues with the divestment of the Barka asset. We are pleased to have been involved with Barka, one of the key power plants in Oman, and to have been able to contribute to the development of the Omani power sector.”

Edutech completes implementation of Integrated Library System
Edutech, a provider of technology-enabled learning solutions, has successfully completed an ‘Integrated Library System’ (ILS) implementation at the Sur College of Applied Science in Oman using ‘Virtua’ integrated library system from VTLS (USA) and ‘Elims Radio Frequency Identification (RFID) Security System’ from ST Logitrack (Singapore).

The automation initiative is expected to revolutionise the research experience of students and faculty by providing convenient access to relevant information resources. This follows an earlier partnership between Edutech and Oman’s Ministry of Higher Education (MOHE), which involved the deployment of a centralised learning platform within six colleges across the Sultanate.

Ahli Bank introduces e-banking service
Ahli Bank has launched MyE-Bank, an internet banking service which can be accessed from anywhere in the world, at any time and at no extra cost to customers. The e-banking service will become available to all eligible account holders of Ahli Bank by logging on to www.mye-bankingonline.com. The service will enable customers to carry out day to day transactions including checking their account balance, online account to account transfers, paying credit card bills and requesting cheque books as well as local and international third party transfers from home or the office without having to visit a branch.

SMEs continue to grow despite downturn
The Association of Chartered Certified Accountants (ACCA) organised a roundtable to present a report on Small- and Medium-sized Enterprises (SMEs) at the Oman Chamber of Commerce and Industry. The report is the result of a survey conducted by the Economist Intelligence Unit (EIU) in August 2009. The EIU surveyed 730 senior executives from SMEs around the world about their perceptions of finance conditions. The report suggested that access to finance among SMEs continued to grow in spite of the downturn. Despite the current gloomy environment, many SMEs continue to grow revenue – albeit at a slower pace than in 2007 or 2008. In all, 54 per cent of executives expect revenue growth in the next two years; just 15 per cent expect a decline. Respondents in Asia-Pacific, the Middle East and Africa are most optimistic about the future.

The roundtable, which was attended by representatives from Ministry of Commerce and Industry, ACCA, banks, SMEs and media discussed the report and status of SMEs in Oman and ways to remove the obstacles in particular. Saif bin Ali al Rashdi, Director of Direction and Guidance at the Ministry of Commerce and Industry expressed strong commitment to support the SMEs and remove the obstacles through participation of government entities, bankers, SMEs and accounting bodies.

 




EXECUTIVE MOVEMENTS
 

Jayanto Banerjee, previously head of Bates 141 in Delhi and General Manager of Euro RSCG Dubai has moved to Muscat to head Asha Advertising. Asha Advertising and Marketing Agency is a leading advertising agency in Muscat, and a part of the Ajit Khimji Group of Companies. Rishi Khimji, managing director, Asha Group said, “Our plans for Asha Advertising are extremely aggressive. We have set ourselves international benchmarks and aim to continuously bring a high level of competitive skill sets to Oman. We constantly strive to bring to our clients global best practices filtered through local cultural understanding.” In a career that has crisscrossed between account management and strategic planning, some of the clients that Banerjee has worked on include Reckitt Benckiser, Danone Water, Air France, Veolia, Jaguar, Peugeot, Microsoft, Philips, Lacoste, Unilever, Kinetic and Bajaj two-wheelers, Dabur, HDFC Bank, Hitachi and Max Bupa health insurance.

The Rezidor Hotel Group has appointed Michael Jacobi as the new general manager of the Radisson Blu Hotel, Muscat. Jacobi, a German national, has gained extensive experience in the hospitality industry. Having started his career in 1993, Jacobi worked in a number of positions for Intercontinental in Germany and the USA before joining Great Southern Hotel, Dublin Airport as rooms division manager in August 2003. He was later promoted to deputy general manager of the hotel, a position he held until December 2005 when he moved to Doha, Qatar to take the position as resident manager at the Ramada Plaza Hotel. In 2008, Jacobi joined Rezidor as executive assistant manager at the Radisson Blu Hotel Kuwait, where he was responsible for the operations of this flagship property.Speaking of the appointment, Marko Hytonen, area vice president, Rezidor Hotel Group said, “Michael’s proven track record, strong customer focus, high operational standards and commitment to people development will serve him well in his new role.”


 

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January - 2010

Cover Story

Striking the right note
Moulding the manpower matters with simple solutions has never been easy. But with the ministry getting into the act to set Omanisation in order, businesses have to buck up. A report by Visvas Paul D Karra

Editorial
Emerging markets emerge winners
As one looked forward to a relaxed Eid holidays, came the shocking news of Dubai World asking its creditors for a standstill agreement till May 2010, for restructuring debt worth $26bn. The developments affected sentiment across the globe – stock markets across the world fell by five per cent on fears that this could delay the economic recovery for much longer. Moody’s and S&P immediately cut their rating for Dubai-based government related entities and placed them on credit watch. In a world where perceptions matter more than reality, the crisis has given a body blow to the emirate’s reputation as a destination of choice for tourists, investors and capital. The ramifications of the problem goes much further than what meets the eye.
Other Headlines

Sand Castles
The Dubai debt crisis has put a question mark on the sustainability of the emirate’s build-and-they-will-come development model. Mayank Singh reports

The coming rise in interest rates
If the US Federal reserve decides that inflation is its greatest threat and decides to stop the pumping of cash into the banking system then the 1994 history could repeat itself with a vengeance in 2010

Competitive regional hub
MOROCCO provides an excellent platform for reaching a wide range of international markets due to its geographic location and cultural ties

Understanding different cultures is very important
Abdul Rahman Busaidy is probably the only Omani, who looked east by landing a top position at Jet Airways, an Indian company. But then boundaries have never been a barrier for him, writes Visvas Paul D Karra

Simplicity begets success
Taking charge of a mobile reselling company which is on a roll is by no means an easy task, but Joakim Klingefjord, CEO of renna, has his task cut out, finds out Visvas Paul D Karra

The Yemen Question
It has become clear to GCC officials and international observers that the collateral damage from conflicts cannot be easily contained within Yemen’s borders

Emerging markets – way to go
David Bloom, Global Head of FX Research, HSBC, was in Oman to deliver his annual address on currency movements and the outlook on the world economy in 2010, recently. Mayank Singh catches up with him on the sidelines of the event

GCC’s extraordinary hydrocarbons resources
The hydrocarbons sector largely stands behind GCC’s financial capability. Latest estimates put the value of sovereign wealth funds of GCC states at $1.5trn

A school with a difference
Professor S Sundararajan, Dean, Gulf School of Business, shares with Mayank Singh the roadmap of the institute and how it will contribute in fostering better management practices in Oman

A lifestyle statement
David Crickmore, CEO, Amouage speaks to Mayank Singh about the brand’s foray into leather goods, its retail strategy and his aspirations about being on the same table with internationally reputed luxury brands like Gucci, Prada and Louis Vuitton

Pre-eminent position
OER became the first of the media to catch up with Omar Adli Al Sharif and congratulate him on becoming a partner in PricewaterhouseCoopers Oman

A Success Story
Haitham M J Al Lawati just turned 30 last month but despite his young age he has achieved success that take most people many more years to achieve. OER chats him up to just to see how he has accomplished such a feat

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